Shipping policy
Shipping Policy
Thank you for shopping with Essence by Ęwá.
Order Processing
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
UK Shipping
We ship throughout the United Kingdom. Shipping costs are calculated at checkout based on your order and delivery location.
Estimated delivery times:
- Standard Delivery: 2–5 business days
- Tracked Delivery: 1–3 business days
International Shipping
We ship internationally. Shipping costs and delivery times vary depending on the destination and will be calculated automatically at checkout.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking
Where tracking is available, tracking information will be provided via email once your order has been dispatched.
Delays
While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to factors beyond our control, including postal service disruptions, customs processing, or severe weather conditions.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at support@essencebyewa.com and we will be happy to assist.
Contact Us
ESSENCE BY EWA LTD
Company Registration Number: SC850675
Email: info@essencebyewa.com
Website: www.essencebyewa.com